Privacy Policy (GDPR)

SC TOP WOOD CYP JON SRL is committed to protecting your personal data privacy. This Policy explains how we collect, store, and process your information in accordance with the General Data Protection Regulation (GDPR).

1. What data do we collect?

We collect data that you provide directly to us when using our contact form or communicating via WhatsApp/WeChat:

• First and last name
• Email address
• Phone number
• Message contents

2. Purpose of processing

Your details are processed exclusively to:

• Respond to your requests regarding inventory or technical wood inquiries.
• Process orders and shipping for our tonewood items.
• Perform commercial operations (billing, postal shipment, customer support).

3. Cookies and Local Storage

Our website uses strictly necessary cookies and local storage to save your language preference (RO/EN) and handle session states. We do not run advertisement or behavioral profiling scripts.

4. Data Retention Period

We retain personal data only for as long as needed to fulfill the stated commercial purposes or comply with accounting and fiscal obligations under Romanian law.

5. Your GDPR Rights

As a data subject, you hold the following rights:

• Right to access the records we hold about you.
• Right to rectification of incorrect or incomplete entries.
• Right to erasure ("right to be forgotten").
• Right to object or restrict processing.

To exercise any of these rights, please send your request to [email protected].